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House House Paris

Delivery & Return

DELIVERIES
Free standard delivery for all orders from 110€ purchase.
Standard orders ship within 2-4 business days.
For France :
  • Standard delivery via Colissimo (2 to 4 working days): €10
  • Free standard delivery from 110€ purchase
  • Express delivery in France on D+1: €15
For the European Union:
  • International standard delivery: €14
For the rest of the world:
  • Standard delivery: €18
For international deliveries, customs fees and other taxes are not included in the price displayed on the site. These costs must be paid by you directly to the carrier upon receipt of the product.
RETURNS & EXCHANGES
We put all our efforts on a daily basis to be able to offer you the highest quality products that meet your expectations. However, if you are not satisfied with your purchase, please note that you have 14 days to exchange an item or return your order for a refund.
For orders placed outside the European Union, transport costs are your responsibility. Please return your package to us at the following address:
.........................
Returned goods are the customer's responsibility until they reach us, and a refund will only be made upon receipt of the goods in a condition which complies with the terms and conditions of sale.
Personalized products cannot be exchanged or returned.
EXCHANGE
Upon receipt, we will create a new order with the product of your choice and send you a confirmation email.
BACK
You will receive an email to notify you when your refund has been made.